We’re sorry! WalmartPetRx.com recently closed for new orders.
We’re here to help you with what to do next.

What You Need to Know

1. Termination Notice. Walmart Inc. (“Walmart”) and Agropec Trading, LLC d/b/a Allivet ("Allivet") have terminated their agreement whereby Allivet Pet Pharmacy provided your pet pharmacy services. WalmartPetRx.com will continue to be operated by Allivet Pet Pharmacy solely in accordance with the dates below.

2. Pharmacy of Record. Since 2019, Walmart has engaged the services of Allivet Pet Pharmacy to offer pet prescription & other products on WalmartPetRx.com. In addition, since 2019, Allivet Pet Pharmacy has been your pharmacy of record. Allivet Pet Pharmacy, as your pharmacy of record, will continue to process your orders and provide information related to your pet’s prescription in accordance with the dates below.

3. Closure of Site. Starting 9/1/2023, WalmartPetRx.com will no longer accept new orders. Existing customers will still be able to view the site for information regarding their pharmacy records and order history. Starting 12/31/2023, WalmartPetRx.com will shut down permanently.

4. Continuity of Care & Billing Statement Information. Allivet Pet Pharmacy will continue to fill your prescriptions and provide your AutoShip products, unless you otherwise notify Allivet Pet Pharmacy that you would like to transfer your pet’s prescription(s) to another pharmacy in accordance with Section 5 below. Following 9/1/2023, the billing information on your credit statement will change to reflect a charge from Allivet Pet Pharmacy instead of Walmart Pet Rx.

What You Need to Do

5. Pharmacy of Choice. You have the right to choose your pharmacy provider. If you would like to have your existing prescription transferred to another pharmacy, and Allivet Pet Pharmacy receives your consent to do so, your prescription will be transferred to such pharmacy in accordance with Allivet Pet Pharmacy’s standard procedures and applicable law.

If you wish to transfer your prescription to Walmart, please contact your local Walmart store. Walmart carries the top pet medications in-store at any Walmart Pharmacy. If you wish to transfer your prescription to another pharmacy, please contact your alternative pharmacy choice to initiate a transfer of your prescription from Allivet Pet Pharmacy.

6. Accessing your Records:

1. From 9/1/2023 until 12/31/2023, you can still access your WalmartPetRx.com account information, purchase history, and other customer records by emailing Allivet at customercare@walmartpetrx.com. These records will be provided to you by Allivet by email.
   
2. After 12/31/2023, you can obtain access to your WalmartPetRx.com account information, purchase history, and customer records by contacting Allivet at customercare@allivet.com.
3. After 9/1/2023, AutoShip Customers and prescription customers may access and manage their AutoShip orders, prescription information, and historical customer records at Allivet.com. At Allivet.com, you will need to create an account with Allivet by establishing new login credentials, which are subject to Allivet’s Terms and Conditions, Privacy Policy, and other applicable Allivet website policies.